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Frequently asked questions
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For consumers
What is Vitrine?
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Where does the stock data come from?
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How accurate is the stock information?
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How do I confirm or deny a product sighting?
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How do I reserve a product?
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Is Vitrine free for consumers?
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How do I report a store that has closed permanently?
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My city is not listed - can I add it?
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Do I need an account to use Vitrine?
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Can I scan a product without an account?
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How do I change the language or appearance?
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For retailers
How do I claim my store?
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How does inventory management work?
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Can Vitrine sync with my existing POS system?
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How do reservations work for retailers?
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What is the Vitrine platform fee?
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Can I invite staff members to manage my store?
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Is my store data visible to competitors?
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Privacy & data
Where does Vitrine store my data?
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Does Vitrine sell my data?
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What data does Vitrine collect?
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